Hide From Support Center
Congratulations on finding the first message. But unfortunately it is not the real easter egg!
Type in the number of GREEN characters that you see in this article to the search bar for the answer. Once you're there, click the phone button that appears (if one doesn't appear, then you got it wrong!)
We understand you might be delayed, especially if you're arriving by air. To keep your journey hassle free, we always work around you where possible. Just remember to tell us your flight number when you book your vehicle so we can be prepared. Regardless of how long your flight is delayed, your hire vehicle will be ready for you. If you're hiring a car from a location other than an airport and are delayed, please call the station. Our telephone number is on your booking confirmation.
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
RSN is our Roadside Safety Net product. In addition to the standard breakdown assistance included with your rental, our Roadside Assistance Plus (or Premium Roadside Assistance) service covers any non-mechanical issue you may face. This product removes ancillary costs that may be associated with a vehicle breakdown, such as jump starts or towing fees. When selected, RSN will be included on your signed rental agreement at the beginning of your rental. It will be charged at the end of the rental along with any outstanding rental charges.
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
Windscreen Protection reduces your windscreen excess to zero which means if there's new, non-negligent damage to the windscreen of the vehicle, you will pay a significantly reduced cost, if any cost at all. Once selected, this product will be added to your rental agreement at the beginning of your rental with any associated costs already quoted to you. This will be charged to your payment card at the end of your rental along with any other rental charges. Unlike our other protection options, you won't be able to choose this ahead of time, so please ask about it at the station when you arrive.
If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
You may already be covered with your own travel insurance, but if not, Avis Personal Accident Insurance can provide you with additional cover following an accident, including emergency medical care, transportation, lost luggage and cover for unexpected costs. We’ve partnered with our insurance company to offer you and your passengers first-class protection for personal injury and emergency medical support and transport.
At the rental counter, you can add Personal Accident Insurance or Super Personal Accident Insurance.
If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
We understand you’re busy and might not be able to collect your hire vehicle. That’s why we offer a home delivery and collection service.
Sound ideal? Call our reservations team or contact the location you’re hiring your vehicle from.
Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
You only need Continental Cover if you travel from the UK. If you wish to drive abroad from your original rental location, it is a good idea to check the
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
TP is our Theft Protection package. This product reduces your excess which means if your rental vehicle is stolen, you will pay a significantly reduced cost, if any cost at all. Check the excess amount indicated on your rental agreement to learn the maximum amount the driver would be liable for in the event that the vehicle is stolen. Once selected, this product will be added to your rental agreement at the beginning of your rental with any associated costs already quoted to you. This will be charged to your payment card at the end of your rental along with any other rental charges.
If you have already rented and have additional questions regarding this product or how your invoice was calculated, you can find more information here.
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
You'll always get our best prices when booking direct on our website. If you find an equivalent Avis car or van cheaper on a price comparison site or broker site we will refund the difference. For all of the applicable conditions of this offer and additional information such as how to make a claim, please visit our dedicated Price Promise page.
There are lots of other reasons why you will save time and money by booking on this site. Especially if you're a member of our loyalty programme, Avis Preferred.
Once you bring the vehicle back, the reversal process starts automatically and your bank is notified that the funds should be released. The funds should be available within a maximum of 28 days of the date/time that your rental was checked in. Unfortunately, we only have access to trigger the release of funds and have no control regarding the time taken for your bank to return the funds to your account. As this transaction is a hold of funds and the money does not leave your account, the release will not reflect on your account as a credit or refund, but rather the pending transaction will disappear and your available balance will increase. If you have any specific questions regarding a pre-authorisation and your rental is already finished, your bank is the best place to seek more information and assistance.
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
SCDW is our Super Collision Damage Waiver. This product reduces your excess to zero which means if there's new, non-negligent damage to the outer body of the vehicle, you will pay a significantly reduced cost, if any cost at all. Once selected, this product will be added to your rental agreement at the beginning of your rental with any associated costs already quoted to you. This will be charged to your payment card at the end of your rental along with any other rental charges. Discover more about your protection options
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
We make the booking process as seamless as possible for you. You can create a booking using our app, or via our website, following the simple steps.
On the home page of our website you will see the first booking step. Simply enter where, when and what date you’d like to pick up and return the vehicle.
Next, you choose your vehicle category. The base price will appear to give you an idea of what you can expect to pay for your rental. This price does not include any of our additional products or services.
The third step is to choose your coverage package.
The last step is to choose any additional extras you would like.
Once you’ve completed these steps, confirm your booking details and enter in your information. You can also sign up with Avis Preferred at this step of the booking process.
Then all you need to – if you’ve opted to prepay and enjoy the discounted rate:
Or if you’ve opted to pay once your rental has finished:
Windscreen Protection reduces your windscreen excess to zero which means if there's new, non-negligent damage to the windscreen of the vehicle, you will pay a significantly reduced cost, if any cost at all. Once selected, this product will be added to your rental agreement at the beginning of your rental with any associated costs already quoted to you. This will be charged to your payment card at the end of your rental along with any other rental charges. Unlike our other protection options, you won't be able to choose this ahead of time, so please ask about it at the station when you arrive. Discover more about your protection options
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
RSN is our Roadside Safety Net product. This product removes ancillary costs that may be associated with a vehicle breakdown, such as jump starts or towing fees. When selected, RSN will be included on your signed rental agreement at the beginning of your rental. It will be charged at the end of the rental along with any outstanding rental charges. Discover more about your protection options.
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
I am sorry to hear that you were not able to retrieve your invoice. The invoice is available 36 hours after your rental has ended.
If this time has passed please click on the icon below to contact one of our agents who will be able to assist you. Open Monday to Friday, 8am to 5pm. Calls from mobiles will be charged at your network's chosen rate.
Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.
Planning a trip? Start your journey.
Already planned a trip? Check your booking.
contact page https://www.avis.no/kontakt-oss
CHILD SEATS https://www.avis.no/produkter-og-tjenester/tillegg-for-leiebilen/barnesikkerhet
website https://www.avis.no/
terms and conditions https://www.avis.no/TermsAndCondition
manage booking https://secure.avis.no/din-avis/manage-booking
contact page https://www.avis.no/kontakt-oss
contact form https://www.avis.no/kontakt-oss/kundeservice-skjema
offers https://www.avis.no/leiebil-tilbud/
rental stations https://www.avis.no/produkter-og-tjenester/utleiestasjoner
vehicles https://www.avis.no/produkter-og-tjenester/bilflate/
coronavirus https://www.avis.no/avis-coronavirus-advice
preferred https://www.avis.no/din-avis/avis-preferred
partners https://www.avis.no/leiebil-tilbud/partnere
fuel https://www.avis.no/produkter-og-tjenester/tillegg-for-leiebilen/ekstra-tank-til-rabattpris
invoice copy https://secure.avis.no/din-avis/manage-booking/kvittering
Introducing all inclusive car hire – the new hassle-free way to rent, leaving all the bits you hate behind
